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Medan Airport - All Information on Medan Airport (KNO)

Medan Airport (KNO) Medan Airport (KNO)

Medan Airport

JVJG+F2P, Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia
+62 61 88880300
+62 61 88880300 (Lost + Found) (fax)
Medan Airport - All Information on Medan Airport (KNO)

Medan Airport is the international airport servicing Medan, Indonesia, and surrounding regions of North Sumatra, referred to as Kualanamu International Airport (Indonesian: Bandar Udara Internasional Kualanamu) (IATA: KNO, ICAO: WIMM).

As of 2018, Kualanamu was the fifth-busiest airport in Indonesia, the third-largest after Jakarta Soekarno-Hatta and Bandung Kertajati, and the first airport in Indonesia to achieve a four-star rating from Skytrax.

Arrivals, Departures and Airlines at Medan Airport

Transfer Services at Medan Airport

Plan your journey to the airport in Medan or consult the suggested routes that are not the busiest. KNO Airport is in Deli Serdang, 23 kilometers east of the heart of Medan.

From the city center to the Medan Airport by automobile, take Jl. Perintis Kemerdekaan, Jl. Prof. H. M. Yamin and Jl. Letda Sujono to Jl. Tol Belmera in Bantan. Then adhere to Jl. Tol Belmera and Jl. Tol Medan - Kuala Namu - Tebing Tinggi to Jl. Bandara Kuala Namu in Kabupaten Deli Serdang. Take the Jl. Bandara Kuala Namu exit from Jl. Tol Medan - Kuala Namu - Tebing Tinggi. Follow Jl. Bandara Kuala Namu to Jl. Kedatangan in Beringin . Following that, continue straight until you reach the signpost for the airport in Medan, then follow the airport instructions.

It's simple to go to the airport. At the Medan Airport, a variety of public transit alternatives are accessible. Taxis are yet another type of public transit. Never hire a cab from a driver marketing their services elsewhere; instead, call one from the approved taxi rank outside the terminal. You can arrange for a cab driver to be there when you get there in advance.

Bus services and automobile rentals are just two options for getting to the airport. Because these airport-approved rental firms provide the cheapest rates, renting a car at Medan Airport is attractive.

If you need to make a reservation or learn more, only use their official phone numbers or email addresses to contact them.

Create a strategy and think through your travel alternatives at Medan Airport.

Rental Car Service at Medan Airport

Auto rental services are available to a range of enterprises at Medan Airport. The companies Enterprise, International, Alamo, National, Sixt, and Trac-Astra are among those that KNO has acknowledged as service providers.

To rent a car, go to the car rental companies' offices on the ground floor of the airport's Arrivals area. Visit the business's own desks for booking cars, even if you have already reserved the rental.

Car pick-up locations are often found close to the airport and can be found by following signage inside the airport. Some businesses offer a shuttle service that travels frequently between the airport and the pick-up location. These shuttle buses are free, and they bear the logo of the business they transport customers to. The complete list of addresses for vehicle rental agencies close to the Medan Airport is shown above.

See and compare all rental car companies at Medan Airport.

Taxis at Medan Airport

Blue Bird Taxi, Express Taxi, Kokapura, Matra, Nice Trans, and Poskopau are licensed taxi firms operating at Medan Airport. Call Express Taxi at +62 61 455 2211 or Blue Bird Taxi at +62 61 846 1234 to make a reservation for your transfer.

Additionally, since authorized taxis operate with regulated rates, it is advised that clients only choose them. You may be confident that the airport offers cab service around-the-clock. Get details about the rate charged from the driver and the in-charge taxi desk before boarding the vehicle.

For more details on the rates of each taxi provider, go to the taxi page.

Trains at Medan Airport

A 28 km distance is covered in around 32 minutes by a train traveling between Medan Airport Station and Medan. The Kuala Namu International Airport Station to Medan train service is run by Railink and travels from Kuala Namu to Medan. 84 trains typically run each week; however, weekend and holiday timetables sometimes change, so check ahead of time. More information about train services near Medan Airport.

Buses at Medan Airport

There are numerous bus lines from the airport to the city center and vice versa. Depending on where you are going and where you are going, you can ride through Damri, Almasar, ALS, and Paradep.

The cost varies depending on the location. Typically, the cost of bus transportation ranges from 40,000 to 100,000 IDR. More information about buses to and from Medan Airport.

Hotel Shuttle Services at Medan Airport

Many hotels in Medan offer shuttle services to and from the airport to their visitors. If the service is offered, confirm with your accommodation before you come and let them know when you will arrive.

Visit the hotel's page to see if this service is provided.

Rideshares​ at Medan Airport

Grab and Go-Jek are two possibilities for ridesharing services. In Indonesia, Go-Jek began as an on-demand motorbike hailing service but expanded to include on-demand vehicles.

Parking Services at Medan Airport

The Medan Airport in Medan offers both short-term and long-term parking for your car throughout your vacation, which is safe and secure. 50,820 m2 of parking space is available for 908 automobiles, 405 taxis, and 55 buses. PT is in charge of the parking lot. Solusi Angkasa Pura.

Your car can be parked both during the day and at night. The costs vary according to how many hours and days you park and the parking lot you pick. You can make bookings either in person or online.

See more information about short and long term parking at Medan Airport.

Other Services at Medan Airport

Medan Airport is dedicated to satisfying it no matter how simple or complicated a customer's request may be. This section includes information on everything you need and other crucial details on the airport's full range of amenities, including the most recent 24-hour dining options, WiFi, local hotels, a currency exchange counter, and everything else necessary. Self-service check-in and luggage drop-off kiosks are also available at the airport.

Disabled Passengers at Medan Airport

People with limited mobility can use wheelchair services at the airport to request assistance getting through the terminal building. You would be better off visiting the airport's help desk. Both inside and outside the terminal, this may occur. A support station for contacting airport staff is close to the passenger entrance. You can get assistance at the appropriate help station or the check-in desk. Till you board the aircraft, assistance will be provided.

Inform the airline of your needs when making your reservation or at least 48 hours before departure to get the best service possible. The airline will inform each airport on your route. Sometimes, the airline might ask you for a doctor's note authorizing your flight.

WiFi at Medan Airport

At the Medan Airport, free, unlimited WiFi is accessible by connecting to the "free WiFi.kno or AP2@wifi.idNC" network. The airport also has free internet connection points where you can use the internet.

Baggage Claim at Medan Airport

On the terminal's first floor is where you may check your bags. Your bags usually show up since there are so many baggage claim belts. If something goes missing while you're flying or your luggage doesn't arrive on the carousel.

If you have lost or found any item, including missing luggage, on a baggage carousel, within an aircraft, or en route. Please get in touch with the handling agent for the airline.

Information Desk at Medan Airport

The first floor of the terminal houses the information desk to assist you with planning a wonderful trip to Medan, Indonesia. The number to call is +62 61 88880300.

Smoking at Medan Airport

At the airport in Medan, there is a dedicated smoking area next to immigration.

Lost and Found Section at Medan Airport

Feel free to contact the Lost & Found service with any questions about lost luggage. For further information on finding missing luggage, contact the official office for lost and found at the terminal, which is open every day from typically from 8 in the morning. You can also contact your airline to see if your misplaced belongings can be found.

Restrooms at Medan Airport

There are disabled-accessible restrooms and locations on each floor of the Medan Airport.

Nursing Stations at Medan Airport

Near the bathrooms are nursing stations at Medan Airport. At the airport in Medan, there are designated baby changing stations with chairs close to the restrooms. For further information about it, ask at the information desk.

ATMs at Medan Airport

ATMs are accessible and spread out over the Medan Airport's many airside and landside sites. If you are traveling abroad, make sure to verify the fees your bank charges as well as your daily withdrawal cap. Let your bank know about your travel intentions.

Currency Exchange at Medan Airport

There are a few places in the Arrivals area where you can exchange currency from 6:00 am to 8:00 pm.

Food and Beverages at Medan Airport

At Medan Airport, halal-compliant, alcohol-free meals will be easy to find. Several food courts provide patrons a variety of alternatives, including restaurants, cafes, and fast-food joints. When unsure, travelers should check whether Halal cuisine is offered before eating.

Shopping at Medan Airport

Medan Airport has many duty-free shops where you can purchase goods. The best cosmetics, chocolates, purses, clothing, sweets, sunglasses, eyeglasses, and soft toys are available for purchase by passengers. There are many types of retailers, including clothes stores, superstores, and gift and hobby stores.

Pet Relief at Medan Airport

As of this writing, information about the airport's pet relief facility in Medan has yet to be acquired. For more information about the pet relief zones, inquire at the KNO information desk.

Ticketing Services at Medan Airport

There are ticket counters for various domestic and international airlines, such as Singapore Airlines and Qatar Airways, Swiss, Firefly, and Indonesia's Wings Air on the ground level of the Medan airport. These counters are close to the check-in desks. It simplifies buying tickets for all flights to and from Medan Airport.

It is open every day, albeit the airline determines the specific hours of operation. Flights can be purchased online as well.

History of Medan Airport

According to reports, the government received choices for the airport's name from the residents of Karo, and the Ministry of Transportation later approved them. The name is made up of the two terms "Kuala," which means "river mouth" in Malay and Indonesian, and "Namu" or "Namo," which means "deep sea" in Karonese. "Kualanamu" hence means "meeting point." One of the few airports in the world without a hero from Indonesia is Kualanamu. The international airport in Kuala Lumpur might have served as inspiration.

On July 25, 2013, Medan Airport opened to the public, taking over all operations from the endangered Polonia International Airport, which is located near the city's center. The location of the airport was formerly an oil palm plantation owned by the business Perkebunan Nusantara II Tanjung Morawa. The airport is anticipated to replace another international transportation hub in Sumatra and the western region of Indonesia.

About Medan, Indonesia

The regional hub and financial center of Sumatra, Medan is the capital and largest city in the Indonesian province of North Sumatra. According to the National Development Planning Agency, along with Jakarta, Surabaya, and Makassar, Medan is one of Indonesia's four principal center cities.

The largest metropolitan region outside of Java, with 4,744,323 people reported in the 2020 Census, is the Medan metropolitan area, which encompasses the neighboring Binjai, Deli Serdang Regency, and a portion of Karo Regency. One of Indonesia's most important economic centers is the multiethnic metropolis of Medan, which is also a bustling commerce hub bordered by the Strait of Malacca. Port of Belawan and Medan Airport serve as Medan's infrastructure, a gateway to Indonesia's western region.

Weather in Medan, Indonesia

The weather in Medan is hot, muggy, and rainy all year. However, it rains more frequently and heavily from August to December, peaking in October, and less frequently from February to April, as well as in June and July.

The city is situated at a latitude of 3 degrees north, on the east coast of the Sumatran island, overlooking the Strait of Malacca. There is a somewhat warmer period from April to August when the temperature can reach 36.5 °C (97.5 °F), even though the temperatures are generally steady. Nearly never does the temperature go below 20 °C (68 °F) at night.

Plan your trip anytime between April, May, and June to visit Medan when it's warmest. In Medan, there are numerous sites that you can visit during the advised months of the year. Masjid Raya Al-Mashun Kota Medan, Graha Bunda Maria Annai Velangkanni, Tjong A Fie Mansion, and Maha Vihara Maitreyan are among the top attractions on the list because of their exquisite cultural architecture and fascinating historical history.

Useful Contact Details

The splendor of North Sumatra, Indonesia, has always been accessible to travelers via Medan. This city serves as a gateway. However, it is more than simply a practical gateway to Lake Toba, where visitors may take in the natural beauty, deep culture, and other attractions of Sumatra Island. Each of Medan's charms will appeal to different types of travelers. Suppose you decide that you'd want to visit this city with a rich cultural heritage. In that case, it will be advantageous if you learn vital information about the area so that your timetable considers all the main attractions.

Here are some suggestions for individuals who have never been to Medan regarding the city's distinctive natural attractions and cultural events:

  • Research the area beforehand to become acquainted with the city's landmarks. Every place has distinct qualities and desirable features of its own. You can accomplish more there if you are more familiar with the city before your stay.
  • Take a becak, a rickshaw, for the whole Medan travel experience. In the city, there are two main kinds: the motorized version, which is propelled by a motorcycle, and the cycle version, which is propelled by a bicycle.

Indonesia National Emergency Phone: 112

Knowing where the nearest emergency medical and law enforcement facilities are when visiting Medan City will help you be prepared for anything that may occur. Take the following steps to ensure your safety and the safety of others around you:

  • Choose a safe area away from potential danger to start your search. Keep your composure and work on your fear-management strategies as an alternative.
  • Next, dial the emergency number (112) for your area or internationally.
  • Use caution when supplying as many specifics as possible about the problem and its location.
  • Lastly, follow any instructions given by medical or law enforcement officials.


Klinik Mitra Sehat

Telephone: +62 852-7132-3323

Address: HVXQ+G99, Emplasmen Kualanamu, Beringin, Deli Serdang Regency, North Sumatra 20551, Indonesia

Patar Asih Hospital

Telephone: +62 811-1782-287

Address: Jl. Bakaran Batu No.188, Tumpatan, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20552, Indonesia

Police Station

Polsek Beringin

Address: HVRM+762, Jl. Pantai Labu, Sekip, Kec. Lubuk Pakam, Kabupaten Deli Serdang, Sumatera Utara 20551, Indonesia

Medan Airport Contacts

Address: JVJG+F2P, Jl. Bandara Kuala Namu, Ps. Enam Kuala Namu, Kec. Beringin, Kabupaten Deli Serdang, Sumatera Utara 20553, Indonesia
General Phone: +62 61 88880300
Lost and Found Phone: +62 61 88880300
Information Desk Phone: +62 61 88880300
Official website:

Local Information

Drive on: Left
Electricity: 230 V
Plug: C and F
Currency: Rupiahs, Rp, IDR
WiFi at the Airport: Free WiFi service at KNO.

Services at Medan Airport

Useful Information about Medan Airport

Medan Tourist Attractions

Things to see and do in and around Medan, Indonesia.

Lounges at Medan Airport

See all the airport lounges, locations and opening times available at Medan Airport

Eating and Drinking at Medan Airport

See all bars and restaurants at Medan Airport, including locations and if they are before or after check-in

Duty Free Shopping at Medan Airport

See all shops available at Medan Airport - plan your duty free shopping in advance