Live Medan Airport Arrivals (KNO)

Flight Arrivals at Medan Airport

Travelers can arrive quickly and easily with the assistance of the terminal services provided by Indonesia's Medan Airport. Remember to grab your luggage at the airport in Medan before leaving the arrivals area. To make sure the luggage is yours, look at the identification tag.

You can check which baggage carousel your items are on as they appear on each terminal's baggage belt's screen monitor. If your luggage is damaged or missing, stay in the baggage claim area or ask any airport staff for help in locating your missing items. You can also use your flight information to find your luggage by visiting the KNO Lost & Found desk.

Contact the airlines that fly into Medan Airport if you have left something behind in the terminal or on a flight. Dial +62 61 88880300 to speak with the information desk at the airport.

Important Note:

The capital and largest city in the Indonesian province of North Sumatra, Medan has a long history as Sumatra's regional hub and financial center. Medan is one of Indonesia's four main center cities, along with Jakarta, Surabaya, and Makassar.

To enter Medan, you need a passport, a visa, and an ID card. Proof that your child is traveling with you, such as a recent passport or ID card.

Please schedule your visit in advance to prevent any delays or issues. Ask your airline for the necessary requirements before entering the terminal as you purchase your flights online. Review the security screening procedure and the prohibited items and liquids before your trip.

Both public and private transportation options are available once at the airport. If so, ask the information desk about using the terminal's transportation services.

Due to their exquisite cultural architecture and fascinating historical past, Masjid Raya Al-Mashun Kota Medan, Graha Bunda Maria Annai Velangkanni, Tjong A Fie Mansion, and Maha Vihara Maitreyan are among the top attractions on the list. For greater peace of mind, booking a rental car well in advance is advised if you intend to use one to travel from KNO to your final destination.

Rental Car Service at Medan Airport

The Medan Airport offers car rental services to various businesses; among those that KNO has recognized as service providers are Enterprise, International, Alamo, National, Sixt, and Trac-Astra.

Follow the signage inside the airport to find car pick-up locations, which are frequently found nearby. Some companies provide a frequent shuttle service connecting the airport and the pick-up location. These shuttle buses carry the branding of the establishment to which they transport customers and are free to use. Above is a list of all the locations of car rental companies close to the Medan Airport.

Please view our selection of rental homes for more information.

Taxis at Medan Airport

Among the authorized taxi companies running at Medan Airport are Blue Bird Taxi, Express Taxi, Kokapura, Matra, Nice Trans, and Poskopau. To schedule your transfer, call Express Taxi at +62 61 455 2211 or Blue Bird Taxi at +62 61 846 1234.

Additionally, it is suggested that customers only use authorized taxis because they offer regulated rates. You can trust that the airport provides 24-hour cab service. Before boarding the vehicle, ask the driver and the taxi desk in charge for information about the rate that will be charged.

See more information about taxis at Medan Airport.

Trains at Medan Airport

The train takes 32 minutes to travel the 28 km between Medan Airport Station and Medan. The Railink-operated Kuala Namu International Airport Station to Medan train service connects Kuala Namu with Medan. 84 trains typically run each week; however, check ahead of time as weekend and holiday timetables can occasionally change. More information about train services near Medan Airport.

Buses at Medan Airport

Numerous bus lines run from the airport to the city center and vice versa. You can travel through Damri, Almasar, ALS, and Paradep. The price varies according to where you are. Transport by bus typically costs between 40,000 and 100,000 IDR. More information about buses to and from Medan Airport.

Hotel Shuttle Services at Medan Airport

Many hotels in Medan provide their guests with shuttle services to and from the airport. Check with your lodging to see if the service is available, and let them know when you plan to arrive.

Rideshares​ at Medan Airport

There are two options for ridesharing services: Grab and Go-Jek. Go-Jek started as a famous motor-hailing service in Indonesia but has since expanded to offer on-demand cars.

Parking Services at Medan Airport

The Medan Airport in Medan provides safe and secure short-term and long-term parking for your vehicle during your trip. The parking lot is under PT's supervision. Angkasa Pura Solusi.

Both during the day and at night, you can park your car. The price varies depending on the parking lot you choose, the number of hours and days you park, and other factors. Bookings can be made online or in person.

Other Services at Medan Airport

The Medan Airport is committed to meeting all customer requests, whether straightforward or intricate. The entirety of the airport's amenities, including the most recent 24-hour dining options, WiFi, nearby hotels, a currency exchange counter, and everything else necessary, are covered in this section, along with other essential information. The airport has self-service kiosks for check-in and baggage drop-off.

See more information about short and long term parking at Medan Airport.

Disabled Passengers at Medan Airport

Wheelchair services are available at the airport for those with limited mobility who need help navigating the terminal building. Visit the assistance desk at the airport instead.

To receive the best service, inform the airline about your requirements when making your reservation or at least 48 hours before departure. Each airport along your route will be notified by the airline. In some circumstances, the airline might need a note from your doctor approving your flight.

WiFi at Medan Airport

By connecting to the "free WiFi.kno or AP2@wifi.idNC" network, visitors to the Medan Airport can access free, unrestricted WiFi. You can use the internet for free at various locations throughout the airport.

Baggage Claim at Medan Airport

You can check bags on the first floor of the terminal. Since there are so many baggage claim belts, your bags usually arrive. If something needs to be found while you are flying or your luggage is delayed in reaching the carousel.

If you have misplaced or found anything, including luggage, on a baggage carousel, inside a vehicle, or while traveling. Please get in touch with the airline's handling agent.

Information Desk at Medan Airport

The information desk is located on the first floor of the terminal. Callers should dial +62 61 88880300. This counter can provide information about the airport, flights, top resorts on the island, hotels, and activities to help you plan a wonderful trip.

Smoking at Medan Airport

There is a designated smoking area next to immigration at the Medan airport.

Lost and Found Section at Medan Airport

If you have any inquiries regarding misplaced luggage, kindly contact the Lost & Found service. Contact the authorized office for lost and found at the terminal, which is open daily, typically from 8:00 o'clock to the morning - 10:00 o'clock in the evening, for more information on locating missing luggage. You can also contact the airline of your choice to inquire about the status of your lost items.

Restrooms at Medan Airport

Every floor of the Medan Airport has designated restrooms for both males and females and is accessible to people with disabilities.

Nursing Stations at Medan Airport

The Medan Airport has nursing stations close to the restrooms. There are designated baby changing stations with chairs near the restrooms at the airport in Medan. Ask at the information desk for more details about it.

ATMs at Medan Airport

ATMs are available and dispersed throughout the numerous airside and landside locations at the Medan Airport. Verify the fees your bank levies and your daily withdrawal cap if you travel abroad. You should also inform your bank of your travel plans.

Currency Exchange at Medan Airport

You can exchange currency in the arrivals area in a few locations. It is open from 6:00 am to 8:00 pm.

Food and Beverages at Medan Airport

You can easily find halal-compliant, alcohol-free food at the Medan Airport. Restaurants, cafes, and fast food outlets can all be found in the numerous food courts that cater to customers' needs. If in doubt, visitors should inquire if Halal food is served before eating.

Shopping at Medan Airport

There are numerous duty-free shops at the airport in Medan where you can buy goods. Passengers can buy the best cosmetics, chocolates, purses, clothes, sweets, sunglasses, eyeglasses, and soft toys. Retailers come in various forms, including clothing stores, superstores, and gift and hobby shops.

Pet Relief at Medan Airport

Information regarding the airport's pet relief facility in Medan has yet to be found. Ask the KNO information desk for more details about the pet relief zones.