Live Medan Airport Departures (KNO)

Flight Departures at Medan Airport

Before arriving at Medan Airport, kindly ensure you have the proper identification. It must be visible at check-in, border security, and airline boarding. The most important documents for traveling with KNO are an identification card, a passport, and a visa, so make sure you have all of them before you leave. To avoid pointless questions from airport staff, your child must have a current ID card.

Always be prepared to ask the airline you will be flying with more questions about the departure requirements. Before leaving, reviewing the local customs laws is a good idea. The main check-in area of the passenger terminal is where you'll find the customs office.

Arrive at the airport at least three hours before takeoff. The wait times at security checks may vary and may be longer due to the simultaneous operation of multiple aircraft at particular times of the same day. Always arrive at the airport with plenty of time to avoid the possibility of missing your flight. Ideally, several hours before the plane takes off.

The quantity of check-in counters is decided at least two hours before the plane's departure time. The majority of airport offices typically open at 8:00 am. The Departure Hall is situated on the first floor of the terminal building at Medan Airport and is reachable by an escalator or elevator. Look at the screens once you are in the Departure Hall to locate the aircraft check-in counter.

As each airline sets its rules, please check the baggage size and weight restrictions on your airline's official website. Use the self-service check-in counters in the Departures Hall to check your luggage. Bring your passport, ID, and boarding pass after checking in. You will have to show it both at security and during boarding.

If you require more information, inquire at the information desk in the departure hall. Bring airline cards, such as priority, frequent flyers, or loyalty cards, to take advantage of the services provided.

Rental Car Service at Medan Airport

The airport in Medan offers car rental services to a variety of businesses. KNO has recognized several businesses as service providers, including Enterprise, International, Alamo, National, Sixt, and Trac-Astra.

Visit the car rental companies offices in the airport's Arrivals area on the ground floor to rent a vehicle. Even if you have already made a reservation for a rental car, stop by the agency's desk to make a car reservation.

Following signs inside the airport will lead you to car pick-up locations frequently found near the airport. Some companies provide an airport shuttle service that makes frequent trips from the airport to the pick-up location. Free shuttle buses with the company's logo are available for use by the public. Above is a complete list of addresses for car rental companies close to the Medan Airport.

See all rental car companies at Medan Airport.

Taxis at Medan Airport

The Medan Airport's authorized taxi companies include Blue Bird Taxi, Express Taxi, Kokapura, Matra, Nice Trans, and Poskopau. Call Blue Bird Taxi at +62 61 846 1234 or Express Taxi at +62 61 455 2211 to schedule your transfer.

More information about taxis at Medan Airport.

Trains at Medan Airport

Train service between Medan Airport Station and Medan takes about 32 minutes over a 28 km distance. Railink operates a train service that connects Kuala Namu International Airport Station with Medan. Additional information about train services near Medan Airport.

Buses at Medan Airport

Numerous bus lines run both ways between the airport and the city center. Depending on your destination and point of origin, you can travel through Damri, Almasar, ALS, and Paradep.

Depending on the location, the price varies. Usually, bus transportation costs fall between 40,000 and 100,000 IDR. Further information about buses to and from Medan Airport.

Hotel Shuttle Services at Medan Airport

Many hotels in Medan provide shuttle services to and from the airport for their guests. If the service is available, check with your lodging before you visit and let them know when you plan to arrive.

Rideshares​ at Medan Airport

For ridesharing services, there are two options: Grab and Go-Jek. Go-Jek started in Indonesia as a motorbike-hailing on-demand service. Still, it has since grown to offer on-demand vehicles.

Parking Services at Medan Airport

The Medan Airport in Medan is available for safe and secure short- and long-term parking for your vehicle during your trip. Nine hundred eight (908) vehicles, four hundred five (405) taxis, and fifty-five (55) buses can park on 50,820 m2. The parking lot is under PT's management. The Solusi Angkasa Pura. Both daytime and nighttime parking are available for your vehicle. The price varies depending on the parking lot you choose, how long you park for in terms of hours and days, and other factors. Bookings can be made in person or online.

See more information about long and short-term parking at Medan Airport.

Other Services at Medan Airport

The Medan Airport is committed to meeting all customer requests, whether straightforward or intricate. The entirety of the airport's amenities, including the most recent 24-hour dining options, WiFi, nearby hotels, a currency exchange counter, and everything else necessary, are covered in this section, along with other essential information. The airport has self-service kiosks for check-in and baggage drop-off.

Disabled Passengers at Medan Airport

Wheelchair services are available at the airport for those who need help navigating the terminal building because of their limited mobility. The assistance desk at the airport is where you should go. It could happen inside the terminal as well as outside. Near the passenger entrance is a help desk where you can speak with airport personnel.

To ensure you receive the best service possible, inform the airline about your requirements when making your reservation or at least 48 hours before departure.

WiFi at Medan Airport

Connect to the "free WiFi.kno or AP2@wifi.idNC" network to access free, unrestricted WiFi at the Medan Airport. You can also use the internet at the airport's free access points.

Baggage Claim at Medan Airport

You can check your bags on the terminal's first floor. Due to the abundance of baggage claim belts, your bags usually arrive. If something disappears during your flight or your luggage doesn't appear on the luggage carousel.

Suppose you have misplaced or found anything, including luggage, while on an aircraft, in transit, or at a baggage carousel. Contact the airline's handling agent as soon as possible.

Information Desk at Medan Airport

The information desk on the terminal's first floor can help you in many ways. The phone number is +62 61 88880300. This counter can provide details about the airport, flights, best resorts on the island, hotels, and activities to help you plan a wonderful trip.

Smoking at Medan Airport

A designated smoking area is next to immigration at the Medan airport. You can go there to have this amenity.

Lost and Found Section at Medan Airport

If you have any inquiries about lost luggage, kindly contact the Lost & Found service. Contact the terminal's authorized lost and found office, which is open daily from 8:00 in the morning - 10:00 in the evening, for more details on locating lost luggage. You can locate your missing items by contacting your preferred airline to see if you need items.

Restrooms at Medan Airport

Every floor of the Medan Airport has a designated restroom that is gender-specific and handicap accessible.

Nursing Stations at Medan Airport

The Medan Airport has nursing stations close to the restrooms. There are designated baby changing stations with chairs near the restrooms at the airport in Medan. Ask at the information desk for more details about it.

ATMs at Medan Airport

ATMs are available and dispersed throughout the numerous airside and landside locations at the Medan Airport. Verify the fees your bank levies and your daily withdrawal cap if you travel abroad. It would be best to inform your bank of your travel plans.

Currency Exchange at Medan Airport

You can exchange money at a few locations in the Arrivals area. It's accessible from 6:00 am to 8:00 pm.

Food and Beverages at Medan Airport

Meals that are halal-compliant and alcohol-free are simple to find at Medan Airport. Several food courts offer customers a range of options, including eateries, cafes, and fast food outlets. In cases where they are unsure, visitors should inquire about the availability of Halal food before ordering.

Shopping at Medan Airport

You can buy goods at the airport in Medan's numerous duty-free shops. Passengers can purchase the best cosmetics, chocolates, handbags, clothes, sweets, sunglasses, eyeglasses, and soft toys. There are many different kinds of retailers, such as clothing, big-box, and specialty shops for gifts and hobbies.

Pet Relief at Medan Airport

Information regarding the airport's pet relief facility in Medan Airport is currently unavailable. The KNO information desk can provide more details about the pet relief zones.

Ticketing Services at Medan Airport

On the ground floor of the Medan airport, there are ticket counters for some domestic and foreign airlines, including Singapore Airlines and Qatar Airways.

Wings Air of Indonesia, Swiss, and Firefly. The check-in desks are close to these counters. It simplifies buying tickets for all flights to and from Medan Airport.

Even though the airline sets the exact hours of operation, it is open every day. Online booking is also an option for flights.